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Terms and Conditions

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Welcome to Mara Specialist Hospital. By accessing or using our facilities, services, or website, you agree to comply with the following terms and conditions. Please review them carefully.

1. General Information

  • Mara Specialist Hospital operates as an outpatient medical facility and does not currently provide inpatient services.
  • All visitors, patients, and users of our services must adhere to the hospital’s policies, guidelines, and safety measures.

2. Appointments and Services

  • Patients are required to provide accurate and complete information during registration and appointments.
  • Services are offered by appointment, and walk-ins will be accommodated based on availability.
  • Cancellations or rescheduling must be communicated at least 24 hours in advance.

3. Privacy and Confidentiality

  • We are committed to protecting patient privacy. Personal and medical information will be handled in accordance with applicable privacy laws.
  • Patients and visitors are prohibited from recording or photographing staff, patients, or facilities without prior consent.

4. Conduct and Behavior

  • All individuals on hospital premises are expected to behave respectfully toward staff, patients, and visitors.
  • Abusive, discriminatory, or disruptive behavior will not be tolerated and may result in removal from the premises.

5. Liability

  • While we strive to provide the highest quality care, Mara Specialist Hospital is not responsible for unforeseen delays, cancellations, or outcomes beyond our control.
  • Visitors and patients are responsible for safeguarding their personal belongings while on hospital premises.

6. Use of Facility and Equipment

  • Hospital equipment and facilities must be used responsibly. Any misuse or damage may result in charges for repairs or replacement.
  • Access to restricted areas is prohibited unless authorized by hospital staff.

7. Payment and Insurance

  • Payment for services must be made promptly as per the agreed terms.
  • Patients are responsible for verifying insurance coverage and understanding their policy terms.

8. Changes to Terms and Conditions

  • Mara Specialist Hospital reserves the right to update these terms and conditions at any time. Changes will be communicated through official channels, including the hospital website or noticeboards.

By visiting or using our services, you acknowledge that you have read, understood, and agreed to these terms and conditions. For questions or concerns, please contact our administration office.

Thank you for choosing Mara Specialist Hospital.